Privacy Policy for Startup Care
Last Updated: 19/01/2025
This Privacy Policy explains how Startup Care (“we”, “us”, “our”) collects, uses, discloses, and protects your personal information when you access and use our services. Startup Care is a UK-based company providing monthly subscription support to care providers, including access to resources such as videos, books, podcasts, monthly newsletters for private clients seeking care, SEO and consultancy services, groups and group monthly sessions, and a library of policies and templates (which are non-personalised and updated monthly). In addition, we offer suppliers the opportunity to list their services on our website so that care providers can contact them.
Please read this Privacy Policy carefully. By using our services, you agree to the collection and use of your information in accordance with this policy.
1. Information We Collect
Personal Data:
We may collect and process personal information such as your name, email address, telephone number, payment details, and any other information you voluntarily provide when subscribing to our services or contacting us.
Usage Data:
We automatically collect information about how you access and use our website and services. This includes IP addresses, browser type, device information, and pages visited.
Cookies and Similar Technologies:
We use cookies and similar tracking technologies to enhance your experience, monitor website usage, and for marketing purposes. Please refer to our Cookies Policy for more details.
2. How We Use Your Information
Your information is used to:
- Provide, operate, and maintain our subscription services.
- Deliver our resources, including videos, books, podcasts, newsletters, group sessions, and monthly-updated policies and templates.
- Facilitate our SEO, consultancy, and group support services.
- Manage supplier listings on our website so that care providers can contact them.
- Process transactions and manage your subscription.
- Communicate with you, including sending important service-related notices and promotional materials where applicable.
- Improve and personalise our services.
3. How We Share Your Information
We do not sell your personal data. We may share your information with:
- Service Providers: Trusted third parties who assist in operating our website, processing payments, and delivering services on our behalf.
- Supplier Partners: When you use our platform, suppliers who list on our website may receive your contact details to facilitate connections.
- Legal Requirements: Authorities, regulators, or as otherwise required by applicable law.
4. Payment and Refunds
All payments for our monthly subscription services and associated offerings are processed securely. Please note that all subscription fees and payments for our services are non-refundable. By subscribing, you acknowledge and accept this policy.
5. Security of Your Information
We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction. Despite these measures, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
6. Your Rights
Under applicable data protection laws in the UK, you have rights regarding your personal data, including:
- The right to access, rectify, or erase your information.
- The right to restrict or object to certain types of data processing.
- The right to data portability.
If you wish to exercise any of these rights or have questions about our data practices, please contact us using the details provided below.
7. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on our website with an updated effective date. We encourage you to review this policy regularly to stay informed about how we are protecting your information.
8. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Startup Care
Email: info@startupcare.co.uk