Terms and Conditions for Startup Care
Last updated: 8/01/2025
Please read these Terms and Conditions (“Terms”) carefully before using the services provided by Startup Care (“we”, “us”, “our”). By subscribing to our monthly services or accessing our website, you agree to be bound by these Terms.
1. Introduction
1.1 These Terms govern your access to and use of the services offered by Startup Care.
1.2 By subscribing to our monthly service or otherwise using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms.
2. Definitions
2.1 Services: Refers to the range of subscription-based resources provided by Startup Care, including videos, books, podcasts, monthly newsletter inclusion for private clients seeking care, SEO and consultancy services, group sessions, and policies and templates (which are updated monthly and provided in a non-personalised format).
2.2 Subscriber/Care Provider: An individual or organisation that subscribes to our monthly services.
2.3 Supplier: A third party who lists their services on our website, enabling care providers to contact them.
3. Subscription Services
3.1 Monthly Subscription: Our services are available on a monthly subscription basis. By subscribing, you agree to pay the applicable fees in advance.
3.2 Changes to Fees: We reserve the right to alter subscription fees from time to time. Any changes will be communicated in advance and will take effect from the next billing cycle.
4. Payment Terms
4.1 Payment Method: All payments for subscription services must be made via our designated payment methods.
4.2 Payment Responsibility: It is your responsibility to ensure that sufficient funds are available at the time of billing.
4.3 No Refunds: All payments made for our services are non-refundable. Once payment has been processed, no refunds or credits will be issued under any circumstances.
5. Description of Services
5.1 Content and Resources:
- Videos, Books, and Podcasts: We provide access to a variety of digital resources for your professional development and information.
- Monthly Newsletter: Subscribers may be added to our monthly newsletter which is distributed to private clients looking for care services.
- SEO and Consultancy: We offer services aimed at improving your online presence through SEO and consultancy advice.
- Group Sessions: Access to group sessions and meetings on a monthly basis is provided as part of the subscription.
- Policies and Templates: We supply a selection of policies and templates which are updated on a monthly basis. These documents are generic, non-personalised guides and should not be considered bespoke legal or business advice.
5.2 Supplier Listings:
Suppliers are invited to list their services on our website. Such listings enable care providers to contact suppliers directly. We do not guarantee any specific outcomes from these connections.
6. Use of the Services
6.1 Licence:
Subscribers are granted a non-exclusive, non-transferable licence to access and use our services for internal business purposes only.
6.2 Compliance:
You agree to use our services in accordance with all applicable laws and regulations and in a manner that does not infringe the rights of others.
Client Acquisition Disclaimer
Please note that Startup Care does not guarantee that you will secure any clients or services as a result of using our platform or subscribing to our services. While we strive to provide high-quality resources—including videos, books, podcasts, newsletter distribution, SEO and consultancy services, group sessions, and supplier listings—the success of your client acquisition efforts depends on various factors beyond our control. No representation or warranty is made regarding the achievement of specific outcomes or the securing of new clients through our services.
7. Intellectual Property
7.1 Ownership:
All content, resources, and materials provided through our services remain the intellectual property of Startup Care or its licensors.
7.2 Restrictions:
You agree not to reproduce, distribute, modify, or create derivative works from our content without our prior written consent.
8. Limitations of Liability
8.1 No Indirect Liability:
Startup Care shall not be liable for any indirect, incidental, or consequential damages arising from your use of our services.
8.2 Cap on Liability:
In no event shall our total liability exceed the amount you have paid for the specific service giving rise to the claim.
9. Disclaimer of Warranties
9.1 “As Is” Basis:
Our services are provided on an “as is” and “as available” basis without any warranties, express or implied.
9.2 Content Accuracy:
While we strive for accuracy, we do not guarantee that the content, policies, or templates provided are error-free, up-to-date, or suitable for your specific requirements.
10. Termination and Suspension
10.1 Termination by Startup Care:
We reserve the right to suspend or terminate your access to the services if you breach these Terms or for any other reason at our sole discretion.
10.2 Termination by Subscriber:
You may terminate your subscription at any time; however, please note that no refunds will be provided for any prepaid subscription periods.
11. Modifications to the Terms
11.1 Right to Amend:
Startup Care reserves the right to amend these Terms at any time. Any modifications will be posted on our website and will take effect immediately upon publication.
11.2 Continued Use:
Your continued use of our services following any changes signifies your acceptance of the updated Terms.
12. Governing Law and Jurisdiction
12.1 Governing Law:
These Terms shall be governed by and construed in accordance with the laws of the United Kingdom.
12.2 Jurisdiction:
Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.
13. Indemnification
13.1 Your Obligation:
You agree to indemnify and hold Startup Care, its directors, employees, and agents harmless from any claims, losses, liabilities, damages, costs, or expenses arising from your use of our services or your breach of these Terms.
14. Miscellaneous
14.1 Severability:
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.
14.2 No Waiver:
Failure by Startup Care to enforce any right or provision of these Terms shall not be deemed a waiver of such right or provision.
15. Contact Information
If you have any questions or concerns regarding these Terms, please contact us at:
Startup Care
info@startupcare.co.uk